FAQ's
1. What products does Electra Son offer?
We specialize in high-quality, modern home and tech products, including:
- Coffee Makers – For a perfect brew every time.
- Wireless Chargers – Fast and convenient charging solutions.
- Electric Water Taps – Smart water dispensers for effortless use.
2. How long does shipping take?
- Standard Shipping: 7-15 business days.
- Express Shipping (if available): 3-7 business days.
- Shipping times may vary based on location and customs.
3. Do you ship internationally?
Yes! We offer worldwide shipping to most countries. If we cannot deliver to your location, we will notify you immediately.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package online.
5. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at electrason22@gmail.com with photos of the package and item. We will assist you in resolving the issue.
6. Can I cancel or change my order?
- Orders can be canceled or modified within 12 hours of placing them.
- Once processing begins, we cannot guarantee changes or cancellations.
7. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options at checkout.
8. Do your products come with a warranty?
Yes! Our products come with a limited warranty for manufacturing defects. If you experience any issues, contact us at electrason22@gmail.com.
9. What if my package is lost?
If your order has not arrived within the estimated timeframe, please contact us, and we will help track it down or offer a resolution.
10. How can I contact Electra Son?
For any inquiries, feel free to email us at electrason22@gmail.com, and our support team will be happy to assist you.